Privacy Policy
Last updated: February 23, 2026
This Privacy Policy describes how The Therapist's AI Playbook ("we," "us," or "our") collects, uses, and protects information when you visit our website at https://therapistaiplaybook.com or purchase our products.
1. Information We Collect
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and purchased product access
- Process payments and fulfill product deliveries via Stripe
- Send you the free guide or product updates you requested via Resend
- Improve our website and product offerings using aggregated analytics from GA4
- Respond to your support requests or inquiries
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services. Each has its own privacy policy:
Database and authentication. Stores your account information and purchase records. Data hosted on AWS infrastructure.
Payment processing. Handles all payment card data. We receive only payment confirmation and a customer identifier.
Transactional and marketing email delivery. Stores your email address for sending product-related communications.
Website analytics. Collects anonymized usage data including pages visited and referral sources. IP addresses are anonymized.
Website hosting and infrastructure. Processes requests to our website and may log IP addresses in standard server logs.
4. Data Retention
We retain your account information and purchase records for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or tax purposes.
Email subscribers can unsubscribe at any time using the unsubscribe link in any email we send. Upon unsubscribing, your email address will be removed from our marketing lists within 10 business days.
5. Data Security
We implement reasonable security measures to protect your information, including:
- HTTPS encryption for all data transmitted between your browser and our servers
- Supabase row-level security for database access controls
- Stripe PCI-DSS compliance for payment data
- No storage of payment card details on our infrastructure
No method of transmission over the Internet is 100% secure. While we use commercially reasonable security measures, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request a machine-readable export of your data
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at hello@therapistaiplaybook.com.
7. Children's Privacy
Our services are intended for licensed mental health professionals and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
8. HIPAA Notice
Important: Do not submit patient information through this website.
This website is a commercial platform for purchasing an educational digital product. It is not a HIPAA-covered entity. Do not submit any Protected Health Information (PHI) through our website, contact forms, or support channels. The playbook itself teaches you how to de-identify information before using AI tools — we expect the same standard from our own customers when contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to registered users via email. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
Questions about this Privacy Policy should be directed to hello@therapistaiplaybook.com.